STORE POLICY
Customer Care
H&A Digital Services Ltd supplies hardware OTP tokens, smart cards and staff ID cards to organisations across the UK.
We are here to help with product selection, compatibility questions, seed/key delivery for OTP tokens, bulk and wholesale orders, and ongoing ID card production.
Contact
Email: operations@ha-digitalservices.co.uk
Hours: Monday–Friday, 9am–5pm (UK time)
Address: 112 Harrison Way, Rownhams, Southampton, England, SO16 8NJ
Please include your order number (if you have one), company name, and a short description of what you need. We aim to reply within one working day.
Privacy & Safety
We collect and use personal information only to process orders, answer enquiries, deliver products and seeds/keys where applicable, and improve our service.
Typical information includes name, company, email, delivery address, phone (if provided), and payment details processed by our payment providers.
We do not sell your personal data. Payment card details are handled by our payment processors (for example card payments and PayPal); we do not store full card numbers on our systems.
For privacy questions or data requests, email operations@ha-digitalservices.co.uk.
Wholesale Inquiries
We supply MSPs, IT support firms, and larger estates with OTP tokens, blank MIFARE cards, and ongoing ID card fulfilment.
Email operations@ha-digitalservices.co.uk with:
-
estimated quantities
-
product type (C100 HOTP, C200 TOTP, MIFARE packs, ID cards)
-
whether you need branded/custom tokens
-
delivery timeline
We will confirm pricing, stock and lead times.
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments